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Store Policy

Our store policy is designed to ensure a safe, fair, and enjoyable shopping experience. Please review our policies carefully before making a purchase.

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​Liability Disclaimer

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We trust our customers to install and use them responsibly. However:

  • Beautiful Brass cannot be held liable for any injuries, damages, or issues that occur due to the installation, misuse, or mishandling of our products.

  • It is the responsibility of the customer or installer to ensure products are fitted correctly and safely, using suitable tools and techniques for the surface and setting.

  • If you are unsure, we recommend consulting a qualified professional.

By purchasing from Beautiful Brass, you acknowledge and accept these terms.

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Pricing

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All prices are listed in Pounds Sterling (£). While we strive to provide the most accurate pricing information, Beautiful Brass reserves the right to adjust prices due to errors, changing market conditions, product discontinuation, or typographical errors.

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Product Availability

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All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.

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Order Cancellation

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If you need to cancel an order, please contact us as soon as possible. If your order has not yet shipped, we will immediately refund your payment. If your order has shipped, we will refund your payment as soon as we have received the item(s) back from you and processed them.

 

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Security

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Our website is SSL secured to ensure your credit card information is safe. We do not store any credit card information.

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Product Representation

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Beautiful Brass makes every effort to display as accurately as possible the colours, features, specifications, and details of the products available on the Site. However, we do not guarantee that the colors, features, specifications, and details of the products will be accurate, complete, reliable, current, or free of other errors, and your electronic display may not accurately reflect the actual colors and details of the products.

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Returns & Refunds

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We have a separate policy for returns and refunds. Please refer to our Returns & Refunds Policy page for more information.

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Changes to Store Policy

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Beautiful Brass reserves the right to modify this store policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

 

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Contact Us

If you have any questions about our Store Policy, please contact us at: support@beautifulbrass.com

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