Store Policy

Our store policy is designed to ensure a safe, fair, and enjoyable shopping experience. Please review our policies carefully before making a purchase.

Liability Disclaimer

We expect our products to be installed and used responsibly and in accordance with their intended purpose. However:

Beautiful Brass cannot be held liable for any injuries, damages, or issues that occur due to the installation, misuse, or mishandling of our products.
It is the responsibility of the customer or installer to ensure products are fitted correctly and safely, using suitable tools and techniques for the surface and setting.
If you are unsure, we strongly recommend consulting a qualified tradesperson.

By purchasing from Beautiful Brass, you acknowledge and accept these terms.

Pricing

All prices are listed in Pounds Sterling (£). While we strive to provide the most accurate pricing information, Beautiful Brass reserves the right to adjust prices due to errors, changing market conditions, product discontinuation, or typographical errors.

Product Availability

All orders are subject to availability.

If an item is unavailable after an order has been placed, we will notify you as soon as possible and issue a full refund for the affected item(s) using the original payment method.

Order Cancellation

If you wish to cancel an order, please contact us as soon as possible.

If your order has not yet been dispatched, we will issue a full refund.
If your order has already been dispatched, you may return the item(s) in line with our Returns & Refunds Policy once received.

This does not affect your statutory cancellation rights.

Security

Our website uses SSL encryption to protect your personal and payment information. We do not store full credit card details on our servers.

Product Representation

Beautiful Brass makes every effort to display as accurately as possible the colours, features, specifications, and details of the products available on the Site. However, we do not guarantee that the colors, features, specifications, and details of the products will be accurate, complete, reliable, current, or free of other errors, and your electronic display may not accurately reflect the actual colors and details of the products.

Returns & Refunds

We have a separate policy for returns and refunds. Please refer to our Returns & Refunds Policy page for more information.

Changes to Store Policy

We may update this Store Policy from time to time. Any changes will take effect immediately upon publication on the website.

If you have any questions about our Store Policy, please contact us at: support@beautifulbrass.com

Store Policy

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