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Store Policy

Customer Care

Welcome to Beautiful Brass. We appreciate your business and trust. Our store policy is designed to ensure a safe, fair, and enjoyable shopping experience. Please review our policies carefully before making a purchase.


All prices are listed in GBP dollars. While we strive to provide the most accurate pricing information, Beautiful Brass reserves the right to adjust prices due to errors, changing market conditions, product discontinuation, or typographical errors.

Product Availability

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.


Sales Tax

Sales tax is charged according to the shipping address of your order, as required by applicable laws.


Order Cancellation

If you need to cancel an order, please contact us as soon as possible. If your order has not yet shipped, we will immediately refund your payment. If your order has shipped, we will refund your payment as soon as we have received the item(s) back from you and processed them at our warehouse.



Our website is SSL secured to ensure your credit card information is safe. We do not store any credit card



Product Representation

Beautiful Brass makes every effort to display as accurately as possible the colors, features, specifications, and details of the products available on the Site. However, we do not guarantee that the colors, features, specifications, and details of the products will be accurate, complete, reliable, current, or free of other errors, and your electronic display may not accurately reflect the actual colors and details of the products.

Returns & Refunds

We have a separate policy for returns and refunds. Please refer to our Returns & Refunds Policy page for more information.

Changes to Store Policy

Beautiful Brass reserves the right to modify this store policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.


Contact Us

If you have any questions about our Store Policy, please contact us at:

Payment Methods

credit cards
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