Terms & Conditions

1. About Us

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Beautiful Brass is a small UK-based business offering elegant home hardware, including cabinet knobs, pulls, and wall hooks. Our products are available to customers in the UK and internationally via our online store.

 

2. Product Information

 

We take care to ensure that product descriptions, images, pricing, and availability are accurate. However, we reserve the right to correct errors and to change or update information at any time without prior notice.

 

3. Orders

 

By placing an order, you agree that:

You are legally capable of entering into binding contracts.

You are providing accurate and truthful information.

You understand that all orders are subject to acceptance and availability.

We reserve the right to cancel or refuse any order at our discretion, particularly in cases of suspected fraud or breach of these terms.

 

4. Shipping & Delivery

 

Please refer to our Shipping Policy for full details on processing times, estimated delivery, international shipping, and customs duties.

 

5. Returns & Refunds

 

We accept returns within 14 days of delivery. Items must be unused and in their original packaging. Please read our Returns Policy for full instructions.

 

6. Use of the Website

 

You agree not to misuse our site. This includes, but is not limited to:

Using automated systems to access or copy website content

Impersonating others

Uploading malicious code or engaging in activities that disrupt site function

 

7. Intellectual Property

 

The website may not be reproduced or used in any way without written permission.

 

8. Limitation of Liability

 

We are not liable for any indirect, incidental, or consequential damages that may arise from the use of our products or website. This includes any issues arising from the installation or use of our products in specific environments (e.g. yachts, bathrooms). Please consult a qualified professional for installation where necessary.

 

9. Accuracy and Website Errors

 

While we strive to keep all information current and correct, mistakes can occasionally happen. We reserve the right to correct or update content without notice and are not bound by typographical errors.

 

10. Governing Law

 

These Terms are governed by the laws of England and Wales. Any disputes will be resolved exclusively in the courts of England.

 

11. Contact Us

 

For any questions or concerns about these Terms, please contact us at: support@beautifulbrass.com